Clear communication is the bedrock of successful relationships, and solid relationships are what set successful businesses apart from their competitors. Our range of communication courses include:

Assertive Communication Skills
Two days
This course has two main objectives: the first is to train professional communication skills, and the second is to train staff on how to be assertive, especially when dealing with problems and difficult situations.

Telephone Communication
One or two days
The telephone is often the first impression, and therefore, professionalism and a positive attitude are essential. This course covers the skills aspect of telephone communication, and includes being able to handle problems and dealing correctly with the needs of individual callers. Presentation Skills
The duration of this course is determined by the clients needs. The aim is to train individuals to give professional presentations.

Cultural Communication
Two days
This course incorporates cultural awareness aspects as well as effective communication skills.

Report Writing That Works
Two days
Aimed at all levels of staff who need to write reports that make an impact. This course is highly practical and relevant to the business environment.

Written Business Communication
Two days
Covers a range of business communication from letters, memo's, faxes, reports, manuals and emails.

English Language Enrichment Programme
This programme is for those who need to improve their spoken English(second language speakers).

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